Website Privacy Statement

Last updated: 6 July, 2026

Applies to: Citizens and legal permanent residents of South Africa" is wrong framing. POPIA protects data subjects regardless of citizenship or residency. That line reads like it was lifted from a US CCPA template ("California residents"). It could be read as excluding foreign visitors from privacy protections, which POPIA doesn't allow. Cut it or replace with something like "This statement applies to visitors of our website.

Via our website we inform you about how we handle your personal data. We do this as required by privacy legislation. In this privacy statement, we explain what we do with information we receive about you via our website. We recommend you read this statement carefully. We handle personal data in accordance with privacy legislation and with due care. This includes: clearly stating our processing purposes, limiting data collection to those purposes, first requesting explicit consent when required, implementing appropriate security measures, and respecting your right to access, correct, or delete your personal data.

Our Core Principles

  • Clearly stating our purposes for processing your data
  • Limiting collection to only what is necessary
  • Obtaining explicit consent where required
  • Implementing appropriate security measures
  • Respecting your rights to access, correct, or delete your personal data

1. Failure to Provide Personal Information

If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

2. Cookies

Our website uses cookies. Please refer to our Cookie Policy for full details on how cookies are used, the types placed, and how you can manage your preferences.

3. Disclosure of Personal Data

In some cases, we are required to provide information by law (e.g. in case of a court order). We may pass on your personal information if this is necessary in connection with the use of the website or related services, such as if we sell or transfer (parts of) our company or assets. We also restrict Google from using or sharing data about your use of our website for their other services.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third-Party Websites

This privacy statement does not apply to third-party websites linked from our site. We recommend reviewing the privacy policies of any external sites you visit.

6. Statement Amendments

We reserve the right to modify this privacy statement from time to time. The most recent version will always be available on this page, with the last-updated date noted at the top.

7. Accessing and Modifying Data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: You have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to object: You may object to the processing of your personal data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Complaints

If you have a complaint about how we handle your data, we would like to hear from you. But you also have the right to submit a complaint to the supervisory authority — the Information Regulator South Africa:

P.O. Box 31533, Braamfontein, Johannesburg, 2017
Complaints email: POPIAComplaints@inforegulator.org.za

9. Children

This website is not designed for children. Those under the applicable age of consent should not submit personal data to us via this website.

10. Contact

Phishield UMA (PTY) Ltd
Flare House, 88 Studio Park, 5 Concourse Crescent, Lonehill, Johannesburg, 2062
Website: www.phishield.com
Email: enquiries@phishield.com
Phone: +27 (0) 10 312 5257
Privacy Contact: Lilian Mooney